“Hi [客户名], just examining in to check out if there’s any new development on the aspect or if there’s anything else we can easily support with as you consider positioning an purchase.”
跟进客户的过程通常需要耐心和策略,了解客户的采购决策过程非常重要。作为国外买手,我们会收到来自不同供应商的报价,因此你在跟进时需要站在买方的角度来考虑如何让信息更具吸引力。
正在进行一个项目时,想要了解他们的进展情况时使用。使用场景︰当您想要向
在初次询问客户是否有进一步下单意向时,避免直接催促下单,应该温和且礼貌地询问订单进展。下面是一些常用的英文话术:
我注意到您尚未回复我之前的邮件,一切还顺利�?如果您需要任何帮助,请随时告知。
--我联系您是想了解,是否有任何方面我们可以进一步提升为您提供的服务质量。
Would it be probable to plan a connect with to delve further into yourneeds and check out how we can easily best serve you?
确保问外贸客户订单的进展时间在客户的正常工作时间内,避免在其休息时间打扰,比如与欧美客户沟通,要注意避开其夜晚和周末时间。
“Hello [客户名], I hope you happen to be executing properly! Just wished to check in and find out when you experienced any thoughts on the proposal I shared very last 7 days. Make sure 怎么问外贸客户订单的进展 you allow me to know Should you have any inquiries or will need more details. Thanks!”
这种催款方式既明确地提到了付款,也表现出了你对客户的支持。在与国外买手沟通时,这种温和而直接的沟通方式往往能够带来更好的结果。
解读:这个问话是保持联系的好方式,同时让客户知道你愿意提供任何需要的信息支持。
我们是否可以安排一次通话,以便更深入地了解您的需求,并探讨如何更好地为您服务?
“Hello [客户名], I planned to stick to up and see if there are actually any updates on the side with regards to placing the purchase. Is there anything you need to make a decision?”
I've seen that you've got frequented our Web page. Would you prefer anyassistance with navigating or knowing our goods?我注意到您访问了我们的网站。您在浏览或了解产品时,需要任何帮助吗?
这样的问询能让你清晰了解客户的决策优先级,以更好地提供他们所需的信息和支持。
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